Selected Tag: Gen Z
Selected Tag: Gen Z

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The Customer Comes First: Winning Back Trust in a Fractured Market

Non-banks gain as banks lose focus. Customer centricity and service excellence are now essential for banks to rebuild trust and reclaim market share in India.

K. Srinivasa Rao

August 19, 2026 at 3:34 AM IST

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Basis Life

SarciSense: The Vanishing ‘Middle’  — Why Nobody is reasonable anymore

We have become a society allergic to uncertainty. Everyone has a take, everyone is right, and the once-moderate Indian has quietly left the chat.

Srinath Sridharan

November 16, 2025 at 8:55 AM IST

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Gen Z Isn’t “Quiet Quitting,” It’s Loudly Course-Correcting Its Economic Future

Boomers built with burnout. Gen Z is building economic resilience.

Kirti Tarang Pande

October 15, 2025 at 9:28 AM IST

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The Bureau

India’s GDP Data Puzzle: Pronab Sen on Deflators, Revisions and Trust
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The Foster Mother of Lodhi Garden
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